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Time to read 11 min
Yes, the Daybreak Device is a legitimate FDA-cleared device for sleep apnea, often prescribed via "in-house" physician workflows. However, its parent entity, SleepCare LLC, faces numerous consumer complaints regarding billing transparency and unresponsive customer support on the BBB website.
User reports are mixed. While the company advertises a guarantee, many verified complaints indicate that refund requests are denied once the device packaging is opened or "used," citing a strict hygiene policy that can leave customers stuck with a $1,500+ device that doesn't fit.
Daybreak is often marketed as "insurance covered". We however advise you to clarify with your insurance provider prior to making a purchase to avoid high out-of-pocket costs (deductibles) ranging from $600 to over $2,400. Coverage may not be not guaranteed.
Daybreak is a rigid, custom-molded device that typically costs over $1,500 and requires a prescription. VitalSleep is a direct-to-consumer adjustable mouthpiece available for under $100 that features a true, unconditional 60-night return policy (even if used).
In this article we go through the pros and cons of the Daybreak Device (manufactured by its parent company SleepCare LLC) and provide a detailed overview of Daybreak sleep apnea reviews.
Before we dive into Daybreak reviews, left's cover the basics: The Daybreak Sleep Apnea System works by advancing the lower jaw slightly forward while you are asleep.
The Daycare anti-snoring mouthpiece helps:
The Daybreak oral appliance is designed to address mild to moderate obstructive sleep apnea, with the company offering home sleep tests to determine the severity of a user’s condition before prescribing the device.
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To provide an objective analysis, we have asked Google's Gemini to provide us with a detailed meta analysis of Daybreak device reviews.
To get the full picture, we have asked Gemini to not just look at the curated testimonials on the company's homepage, but to also include over 50 independent reviews from websites such as the Better Business Bureau (BBB), Reddit threads, and consumer forums to identify the consistent patterns, both positive and negative ones.
Based in user reviews, the verdict is that the Daybreak sleep apnea device is effective for some users, but not for all. Let's explain why:
Users with mild sleep apnea who manage to get a good fit often report feeling more rested and seeing a reduction in snoring. This isn't magic; it's simple mechanics. Advancing the jaw (Mandibular Advancement) is a proven therapy. However, the "effectiveness" is often overshadowed by the usability issues.
When it comes to the level of comfort, the Daybreak device draws a lot of criticism from user reviews.
The number one complaint is that the device causes pain and tightness. Unlike softer, boil-and-bite devices that have some "give," the Daybreak device is frequently described as "rigid and excessively tight".
Other users also highlight removal Issues: Multiple users on Reddit reported needing a tool (or even pliers) to pry the device off their teeth in the morning because it locked on so tightly. Please note that we cannot independently verify whether these complaints are based on verified reviews, we are merely recapping claims made on Reddit.
Gum Bleeding & Soreness: Some users also allege that the device has caused gum inflammation and in some cases bleeding. Again, this may be isolated and extreme cases and we simply list them as examples of statements of users made on 3rd party-platforms. We cannot confirm whether or not these claims are accurate and fact based.
Jaw Locking: Several users with a history of TMJ (temporomandibular joint) issues also claim that the Daybreak anti-snoring mouthpiece exacerbated their condition. If you suffer from TMJ, we suggest to you consult your physician prior to purchasing the Daybreak mouthpiece.
When researching a high-ticket medical device, it is critical to look beyond the testimonials on the company's own website. A deeper dive into third-party consumer protection sites reveals a troubling pattern that potential buyers must be aware of.
The "SleepCare LLC" Connection Daybreak often operates under the corporate entity SleepCare LLC. As of 2025, this entity is B rated by the Better Business Bureau (BBB), an independent provider of consumer ratings. What is an alarming though is the large number of user complaints on the BBB website. As of December 2025 the company had received 18 total complaints over the last 3 years (of which 17 were addresses). The complaints on BBB are mostly related to: aggressive sales tactics and unresponsive support.
The Refund Policy "Gotcha" The most frequent complaint from verified users involves the money-back guarantee. Multiple reports on the BBB and Reddit highlight a "hygiene policy" loophole. Customers who found the device painful or ill-fitting report being denied a full refund because the package was opened. Since you cannot test a custom-impression mouthpiece without opening it, this policy may trap users with a $1,000+ piece of plastic they cannot use.
Let's dissect the official Daybreak refund policy. As of December 2025 the company states on its official website that:
"No refunds are offered on the Daybreak Device outside of the Patient Care Guarantee because it is a prescription medical device that is specifically designed for you[...]"
The Daybreak Patient Care Guarantee goes on to state that:
"To qualify, patients must follow, complete, and actively engage with the clinical treatment plan as directed by the prescribing clinician and Daybreak supporting personnel along with Daybreak Device care instructions (collectively, the “Clinical Treatment Plan”[...]"
Having read through all this legal copy, we find it hard to determine under what specific conditions a refund is actually possible.
We would advise you to contact the company prior to making a purchase to fully understand the fine-print.
Unlike Daybreak, we at VitalSleep offer an unconditional 60-night money-back guarantee that includes opened and used devices. We believe you shouldn't have to pay for a sleep solution that doesn't work for you.
If you recently visited a sleep specialist and were surprised when they were somewhat proactively recommending the Daybreak device over a CPAP or other market alternatives, you aren't alone. Understanding Daybreak's unique business model helps explain why it is suddenly appearing in so many doctor's offices.
Unlike traditional oral appliances that require a referral to a separate sleep dentist, Daybreak operates on a "mail-in" workflow designed to keep patients (and their revenue) "in-house." According to industry reports from Sleep Review Magazine, this model allows sleep physicians to prescribe the device and bill for it directly, without losing the patient to a dentist.
Why this matters to you: While convenience is great, this model may or may not result in a conflict of interest. Is the device being recommended because it is truly the best fit for your anatomy, or because it simplifies the billing process for the clinic?
DayBreak Reviews reveal a mixed bag of experiences. While some users praise its effectiveness, others express dissatisfaction with fit, comfort, and customer service. Here are some key insights:
| Category | User Sentiment | Common Feedback & Direct Quotes | Our Verdict |
|---|---|---|---|
| Effectiveness | 🟡 Mixed | "Stopped my snoring," but "Couldn't wear it long enough to tell." | It works if you can tolerate the pain. |
| Comfort | 🔴 Negative | "Tight," "Painful," "Made my gums bleed," "Had to use a tool to remove it." | Rigid materials cause significant discomfort for many. |
| Price / Value | 🔴 Negative | "$2,400 is excessive," "ClearGuard looks identical for $450," "Insurance claim denied." | Extremely expensive compared to market alternatives. |
| Customer Service | 🔴 Negative | "Ghosted after asking for refund," "Refused return because it was opened." | High risk. Support seems to vanish post-purchase. |
| Returns | ⚠️ Warning | "Hygiene policy loophole," "Money-back guarantee is misleading." | Do not buy if you expect a risk-free trial. |
"Very efficient process and service. Whenever I had questions, I would be answered very fast. The process was very informative and so was setting up the device. I barely felt it at all while sleeping and the instructions were so easy to follow."
"So amazing! Seriously. My husband has pretty severe sleep apnea and hates to use his CPAP machine, so I suffer through being woken up by his snoring. The Daybreak device has been life-changing for both of us to say the least! It's just like a retainer – super low-profile compared to a CPAP. He can travel with it. It's pretty much saved our marriage."
"In June or July 2025, I paid for a dental sleep apnea product. Due to ongoing issues with the device and several remakes and fitting consultations, I still cannot wear the device in my sleep. The company kindly refunded only $494.09 to my checking of the $1,131.00 I have paid leaving a balance refund of $637.91. [...]"
"I recently used a sleep test from Daybreak. [...] I was sent a kit but not sent an itemized invoice of what I am paying $3100 for. [...] I have decided not to use this service because it is too expensive, their customer service is not responsive, and the billing is vague. I have not opened or used the impression kit. I want to return the kit, get a refund on my down payment of $249, and be removed from the payment plan of $116/month. I have emailed several times, stating that I do not want to move forward with the plan and that I would like to return the unopened and unused kit, a refund for my down payment and my payment plan to be canceled. The issue in my emails is not being addressed and I am very frustrated."
While researching anti-snoring devices like Day Break, many of our readers have discovered VitalSleep—an FDA-cleared alternative with adjustable fit technology and genuine customer satisfaction. Our team has tested dozens of mouthpieces, and VitalSleep consistently outperforms competitors with its medical-grade materials and patented design. Related articles: Honex anti snoring mouthpiece and Quiet lab reviews analyzed, as well as our full analysis of SleepZee reviews.
For those weighing their options, understanding the pros and cons of different treatments is essential:
Read More: Which CPAP machines are the best?
Daybreak is often marketed as "insurance covered," but user reports vary on this point. While some PPO plans may cover a portion of the device (billed under code E0486), some users on Reddit report high deductibles or "bait and switch" scenarios where they were promised low out-of-pocket costs only to be billed hundreds of dollars later. We cannot verify whether these claims are accurate or not and encourage you to clarify with your insurance provider before making a purchase, or simply opting more a more affordable yet high-quality device, such as the VitalSleep Anti-Snoring Mouthpiece.
The cash price for Daybreak can range from $1,500 to over $2,400 depending on the package and financing options. This is significantly more expensive than direct-to-consumer alternatives like VitalSleep, which costs under $100.
Yes, the Daybreak device itself is FDA-cleared for the treatment of mild to moderate Obstructive Sleep Apnea (OSA). However, FDA clearance speaks to safety, not necessarily comfort or the quality of the customer service experience.
This is a major point of contention. While Daybreak advertises a fit guarantee, many customers have filed complaints with the BBB stating that their refund requests were denied or reduced because the device was "opened" or "custom made.
Daybreak uses a custom-impression mold to create a Mandibular Advancement Device (MAD). It fits over your upper and lower teeth and physically holds your lower jaw forward during sleep to keep the airway open.
Daybreak is associated with SleepCare LLC, a company based in Los Angeles, CA. It is important to research "SleepCare LLC" on the Better Business Bureau to see the full history of customer complaints.
No. Daybreak is a legitimate medical device company, not a fake "scam" website.
Users report wait times ranging from 2 weeks to over 2 months. Delays in manufacturing and shipping are a common complaint found in online reviews.
If you want a proven, FDA-cleared solution without the $2,000 price tag or insurance hassles, VitalSleep is the top recommended alternative. It features adjustable positioning, custom molding, and a 60-night unconditional money-back guarantee.
David Hernandez
David is the founder of VitalSleep.com. David has been helping his customers with their snoring issues since 2009.
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