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Customer Support

Frequently asked questions

What size should I order?

We recommend men to order the men's size and women to order the women's size. The women's size is 10% smaller to better fit women's smaller mouths.

How does VitalSleep work?

VitalSleep allows for precise advancement of the lower jaw to open the airway for quiet sleep. With an open airway, breathing will improve and snoring will be reduced. It provides custom teeth impressions for a secure and comfortable fit by heating it in hot water.

How do I fit it?

Heat VitalSleep in hot water for 60 seconds and then bite into it to mold individualized teeth impressions. It can be remolded multiple times if necessary.

What is your guarantee policy?

Try it for 60 nights. If you don't love we'll 100% of your money. Your order includes a 2-year warranty that gives you free replacements for any reason.

How effective is VitalSleep?

VitalSleep works for approximately 9 out of 10 users. It's a proven snoring solution that has helped hundreds of thousands of snorers for over 9 years.

How can I track my order?

Please click here to enter your tracking number that was emailed to you. Due to COVID 19 some orders outside the USA are taking additional weeks to be delivered.

How do I get a refund?

Your satisfaction is guaranteed. Refund and free replacements can be requested online via our RMA page, or by contacting us at

100% Satisfaction Guarantee

We stand behind everything we sell. Please contact our friendly customer support team with questions. Your satisfaction and helping you achieve restful sleep is our goal.

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Send us a message

Live Support: 1-866-753-3780, 9am-8pm EST

Text Us at to 1-856-818-3809 (Text message only)

The Snore Reliever Company
4201 Tonnelle Ave. Suite 202
North Bergen, NJ 07047 USA