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Answers to Common Questions
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No. VitalSleep is available over the counter and ships directly to you. It is an FDA-cleared Class II device intended to reduce snoring, and it is not intended to diagnose or treat sleep apnea.
If you have been diagnosed with sleep apnea, talk with your doctor before switching away from prescribed treatment.
VitalSleep comes in two sizes. Most women order the smaller size and most men order the regular.
If you are between the two, the 10-second fit quiz will point you to the right one. Both sizes mold to your own teeth, so size is about the overall footprint rather than the impression.
VitalSleep works by positioning the lower jaw, so it suits most people who snore through a partly blocked airway.
It may not be the right fit if you sleep with your mouth wide open, since the device positions the jaw rather than holding the mouth closed. If you are not sure, email us and we will tell you honestly.
Check with your dentist or doctor first. VitalSleep molds to your teeth and holds the lower jaw forward, so anyone with crowns, bridges, partials, full dentures, implants, or braces should get the go-ahead from the professional who knows their mouth before using it.
That is not a no. Plenty of people with dental work use VitalSleep without trouble. It just is not a call we can make for you from here.
Most people need a few nights to get used to it. Mild jaw or tooth soreness in the morning is common early on and usually fades as you adjust.
Start with the lower tray at its default position and advance it a little at a time rather than all at once. If soreness does not settle after a couple of weeks, back the adjustment off or reach out and we will walk you through it.
Heat VitalSleep in hot water for 45 seconds, then bite down to create your own teeth impressions. Follow the fitting instructions in the box and take your time with it.
The adjustable lower tray then lets you advance the lower jaw in small steps, so you can find the setting that works for you rather than being stuck with one position.
Rinse it with warm water after each use and brush it gently with a soft toothbrush. Let it air dry before storing. Avoid boiling water once it is molded, since heat that high can distort your impression.
With normal nightly use, a VitalSleep mouthpiece typically lasts about one to two years before it is worth replacing.
Try VitalSleep for 60 nights. If you do not love it, request a full refund within the guarantee period. Your order also includes a one-year warranty with free replacements if the device stops working under normal use.
You will receive a tracking number by email within 24 hours of placing your order. That tracking link has the most current delivery updates, and it shows our support team exactly what it shows you.
You can also check status on our Track My Order page.
Start either one online at our Returns page, or just email support@vitalsleep.com from the address you ordered with and we will take it from there.