Frequently Asked Questions

We pay the shipping cost for orders shipped outside the country. However, the buyer is responsible for any and all customs fees, handling fees, or import taxes that their government may charge their residents.

Yes! We ship to most international countries for free. You will receive your order in approximately 7-20 days. Due to COVID-19 mail delays, international orders may require a few more days for delivery.

Your VitalSleep device is durable and usually last 1-3 years with normal use.

VitalSleep is made of medical-grade outer plastic and inner thermal plastic that softens to mold to your teeth. The 3 materials are Polypropylene (PP), and Ethylene-vinyl acetate (EVA), and the screw are nylon. All of the materials have undergone extensive testing that includes toxicology, sensitivity, and biocompatibility assessments.

It does not contain BPA, latex, silicone, or metal. The materials are made in the USA and are formulated for medical applications that require FDA compliance. FDA-cleared means the manufacturer can demonstrate that their product is "substantially equivalent to another (similar) legally marketed device" that already has FDA clearance or approval.

Although VitalSleep is for the reduction of snoring, some users do experience decreased teeth grinding (bruxism).

VitalSleep is FDA-cleared to be sold over the counter for the reduction of snoring. It's not a replacement for a C-PAP or a sleep apnea machine. Some medical professionals recommend mandibular advancement devices like VitalSleep for the treatment of obstructive sleep apnea and you should speak to your doctor to determine if a product like VitalSleep is suitable for you.

VitalSleep will last approximately 1 year or longer for most users. In case it doesn't, we will replace it for free within the first year. Many of our competitor products last for a shorter period. Fo user who grind their teeth, this time period may be less. We recommend replacing VitalSleep every 12 months or if you notice is has become less effective.

Unfortunately, it can not be worn with braces or retainers. The mouthpiece will not fit properly.

Sorry, we currently do not accept medical insurance. Most FSA and HSA payments will be accepted at checkout.

You will need a majority of your teeth for VitalSleep to fit. Partials or crowns must be secure and at least 1 year old. VitalSleep will not fit unless the dentures are worn with the mouthpiece, however, wearing VitalSleep with dentures may be uncomfortable and not recommended.

Yes. We have our past designs available. Please contact us at support@vitalsleep.com.

We will replace it for free for you to try again. Simply email us at support@vitalsleep.com. Used products do not have to be returned.

VitalSleepa> fits the majority of users. If the teeth impressions are not deep enough (reheat it to form deeper impressions) or if a user has a small mouth, fully closing one's mouth my be limited.

VitalSleep is cleared by the FDA for the reduction of snoring and it is manufactured under strict production guidelines and has undergone biocompatiblity testing to ensure the materials used are approved for use in oral appliances.
Help sustain and strengthen the USA economy. Avoid made-in-China products that may have no safety or quality control systems.

Yes. VitalSleep will allow you to also breathe through your mouth if needed. Many snorers experience nasal congestion or blockage and therefore are required to be able to breathe through their mouth.

We do not recommend VitalSleep for users with a large overbite since it will not fit.

Do not use if you have central sleep apnea, severe respiratory disorder, loose teeth or advanced periodontal disease, temporomandibular disorder (TMJ), have a dental implant less than 1 year old, or are under the age of 18. Use of this device can cause tooth movement or changes to dental occulusion, tooth or gum soreness, pain or soreness to the jaw, obstruction of oral breathing, and excessive salivation.

Unless otherwise directed by a dentist or physician, VitalSleep should only be used to reduce snoring.

Some medical professionals recommend mandibular advancement devices like VitalSleep to treat obstructive sleep apnea and you should speak to your medical doctor to determine if a product like VitalSleep is suitable for you.

Yes. You can speak to a live customer representative to order by phone by calling 1-866-753-3780

VitalSleep is proudly manufactured in California and all compenents are made in the USA.

Store your clean VitalSleep in the included storage case. This protects it from accidental damage.

We accept American Express, Visa, MasterCard, Discover, Health Savings Accounts, and PayPal as forms of payment. We do not accept insurance.