Frequently Asked Questions

VitalSleep is an easy to use, adjustable mandibular (jaw) advancement oral appliance that gently holds your lower jaw forward to keep your airway open and reduce snoring. By helping to keep your airway clear, you'll experience improved breathing and quiet breathing as you sleep. It uses the same method of jaw advancement that doctors and dentists use to treat snoring.

Immerse VitalSleep in hot water for 45 seconds, let it cool for a few seconds more, insert it into your mouth, and gently bite down to create custom teeth impressions. Please follow the instructions included with your order. VitalSleep is available in one slim and comfortable size. It measures 48 mm (length) x 61 mm (width) x 21 mm (height).

VitalSleep has left and right plastic, medical grade screws that are easily adjustable to move the lower tray of the mouthpiece forward or back. An adjustment tool is included with your order. Turning each screw clockwise brings the lower jaw forward and increases the opening of your airway.

VitalSleep can be cleaned by using a toothbrush and toothpaste. Denture tablets can also be used. You can also kill 99% of germs and bacteria by purchasing the OAP Mouthpiece cleaner. Click here to learn more.

Try VitalSleep for 60 nights. If you're not happy with it we'll provide you with a 100% refund and a free return label. Visit www.vitalsleepreturns.com if you have a refund request.

Your VitalSleep order includes free replacements for 1 year from your original order date. Please contact us at support@vitalsleep.com if you would like a free replacement. Replacements do not cover lost items or items damaged by pets.

VitalSleep's teeth impressions help to keep the mouthpiece in the mouth. It will take a few days for a new user to get accustomed to sleeping with a mouthpiece. If a user's mouth opens wide during sleep, any mouthpiece can come out. We can provide you with a free chin strap to help keep your mouth closed. Contact us at support@vitalsleep.com to request one.

Please contact us at 1-866-753-3780. You can also email us at support@vitalsleep.com.

Since VitalSleep is a medical device there is no sales tax in the USA. International orders may be custom feed based on your country's laws which the buyer is responsible for paying.

You'll receive a shipping confirmation email with a tracking link. You can use the link provided to check your order status or email us at support@vitalsleep.com with your request. Please check your spam box if you have not received your shipping email.

Your order will ship the same business day when ordered by 3 pm EST Monday-Saturday. Shipping is currently free for all orders and delivery takes 2-4 business days within the USA. Order shipped outside the USA arrive in 7-20 days.

VitalSleep is primarily for the treatment of snoring. Some doctors and dentist recommend VitalSleep and other oral appliances fro patients with obstructive sleep apnea. We recommend you speak to your doctor regarding the best treatment for your condition.

We pay the shipping cost for orders shipped outside the country. However, the buyer is responsible for any and all customs fees, handling fees, or import taxes that their government may charge their residents.

Yes! We ship to most international countries for free. You will receive your order in approximately 7-20 days. Due to COVID-19 mail delays, international orders may require a few more days for delivery.

Your VitalSleep device is durable and usually last 1-3 years with normal use.

VitalSleep is made of medical-grade outer plastic and inner thermal plastic that softens to mold to your teeth. The 3 materials are Polypropylene (PP), and Ethylene-vinyl acetate (EVA), and the screw are nylon. All of the materials have undergone extensive testing that includes toxicology, sensitivity, and biocompatibility assessments.

It does not contain BPA, latex, silicone, or metal. The materials are made in the USA and are formulated for medical applications that require FDA compliance. FDA-cleared means the manufacturer can demonstrate that their product is "substantially equivalent to another (similar) legally marketed device" that already has FDA clearance or approval.

Although VitalSleep is for the reduction of snoring, some users do experience decreased teeth grinding (bruxism).

VitalSleep is FDA-cleared to be sold over the counter for the reduction of snoring. It's not a replacement for a C-PAP or a sleep apnea machine. Some medical professionals recommend mandibular advancement devices like VitalSleep for the treatment of obstructive sleep apnea and you should speak to your doctor to determine if a product like VitalSleep is suitable for you.

VitalSleep will last approximately 1 year or longer for most users. In case it doesn't, we will replace it for free within the first year. Many of our competitor products last for a shorter period. Fo user who grind their teeth, this time period may be less. We recommend replacing VitalSleep every 12 months or if you notice is has become less effective.

Unfortunately, it can not be worn with braces or retainers. The mouthpiece will not fit properly.

Sorry, we currently do not accept medical insurance. Most FSA and HSA payments will be accepted at checkout.

You will need a majority of your teeth for VitalSleep to fit. Partials or crowns must be secure and at least 1 year old. VitalSleep will not fit unless the dentures are worn with the mouthpiece, however, wearing VitalSleep with dentures may be uncomfortable and not recommended.

We will replace it for free for you to try again. Simply email us at support@vitalsleep.com. Used products do not have to be returned.

VitalSleep fits the majority of users. If the teeth impressions are not deep enough (reheat it to form deeper impressions) or if a user has a small mouth, fully closing one's mouth my be limited.

VitalSleep is cleared by the FDA for the reduction of snoring and it is manufactured under strict production guidelines and has undergone biocompatiblity testing to ensure the materials used are approved for use in oral appliances.
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Yes. VitalSleep will allow you to also breathe through your mouth if needed. Many snorers experience nasal congestion or blockage and therefore are required to be able to breathe through their mouth.

We do not recommend VitalSleep for users with a large overbite since it will not fit.

Do not use if you have central sleep apnea, severe respiratory disorder, loose teeth or advanced periodontal disease, temporomandibular disorder (TMJ), have a dental implant less than 1 year old, or are under the age of 18. Use of this device can cause tooth movement or changes to dental occulusion, tooth or gum soreness, pain or soreness to the jaw, obstruction of oral breathing, and excessive salivation.

Unless otherwise directed by a dentist or physician, VitalSleep should only be used to reduce snoring.

Some medical professionals recommend mandibular advancement devices like VitalSleep to treat obstructive sleep apnea and you should speak to your medical doctor to determine if a product like VitalSleep is suitable for you.

Yes. You can speak to a live customer representative to order by phone by calling 1-866-753-3780

VitalSleep is proudly manufactured in California and all compenents are made in the USA.

Store your clean VitalSleep in the included storage case. This protects it from accidental damage.

We accept American Express, Visa, MasterCard, Discover, Health Savings Accounts, and PayPal as forms of payment. We do not accept insurance.

Once we receive your order, you will receive an order confirmation with a tracking link. The link will be updated with a tracking number when your order is shipped.

We're sorry but we do not offer next-day delivery at this time. USPS first class mail orders usually arrive in 2-4 days within the USA and we will ship your order the same day when your order is received by 3 pm eastern time. We offer Priority 2-3 day deliver by USPS at checkout for a flat rate of $7.90.