Frequently Asked Questions

VitalSleep is an adjustable mandibular (jaw) advancement device. It gently holds your lower jaw slightly forward while you sleep to help keep your airway open and reduce snoring. By keeping the airway clearer, it promotes quieter, easier breathing using the same jaw-advancement method doctors and dentists use for snoring treatment.

No. VitalSleep is FDA-cleared for the reduction of snoring and is sold over the counter for that purpose. It is not a replacement for a CPAP or other sleep apnea machines. Some medical professionals do recommend mandibular advancement devices like VitalSleep for obstructive sleep apnea, so you should speak with your doctor to see if it’s appropriate for you.

VitalSleep is intended for snoring reduction only, unless otherwise directed by a dentist or physician. Some doctors use mandibular advancement devices like VitalSleep to help treat obstructive sleep apnea, but you should consult your medical doctor to determine if it’s suitable for your condition.

Yes. VitalSleep is designed so you can breathe through your mouth if needed. This is especially helpful for snorers who have nasal congestion or blockage.

VitalSleep is not recommended for users with a large overbite, as it likely will not fit properly.

Place VitalSleep in hot water for about 45 seconds, let it cool briefly, then insert it into your mouth and gently bite down to form custom teeth impressions. Follow the fitting instructions included with your order. VitalSleep is available in separate sizes for men and women.

VitalSleep has left and right medical-grade nylon screws that move the lower tray forward or back. Use the included adjustment tool: turning each screw clockwise advances the lower jaw and increases the airway opening.

If your first fit isn’t right, we’ll replace the device for free so you can try again. Email support@vitalsleep.com. Used products do not need to be returned.

Many users can close their mouth fully with VitalSleep. If the teeth impressions aren’t deep enough, reheating and molding deeper impressions can help. However, users with smaller mouths may find that full closure is limited.

The custom teeth impressions are designed to keep the mouthpiece secure, but it can take a few nights to get used to sleeping with it. If your mouth tends to open wide during sleep, any mouthpiece can come out. We can provide a free chin strap to help keep your mouth closed. Contact us at support@vitalsleep.com to request one.

No. VitalSleep cannot be worn with braces or retainers because it will not fit properly over them.

You need a majority of your natural teeth for VitalSleep to fit correctly. Partials or crowns must be secure and at least one year old. VitalSleep will not fit unless dentures are worn with it, but wearing it with dentures is usually uncomfortable and not recommended.

Dental implants should be secure and at least one year old before using VitalSleep. Always ask your dentist if VitalSleep is appropriate for your specific dental situation.

No. VitalSleep is not recommended for people with a large overbite because it will likely not fit correctly.

Clean VitalSleep daily using a toothbrush and toothpaste with cold water to gently scrub all surfaces. You can also soak it for about 10 minutes in denture tablets or mouthwash. For deeper disinfection, you can use the OAP Mouthpiece Cleaner, which is designed to kill 99% of germs and bacteria.

With normal use, VitalSleep is durable and typically lasts 1–3 years.

Most users can expect VitalSleep to last around a year or longer. We offer free replacements within the first year if needed. Heavy teeth grinders may see a shorter lifespan. In general, we recommend replacing VitalSleep every 12–36 months or if you notice it has become less effective.

We recommend that men order the standard men’s size and women order the smaller women’s size, which is about 10% smaller.

Some countries may charge customs duties or local taxes according to their laws. These fees are set by the destination country and are not paid by us.

Orders placed by 1 pm EST Monday through Saturday usually ship the same business day. Shipping within the USA is free and most orders are delivered in about 2–4 business days.

At this time, we currently ship to the USA and Canada only.

Yes. You can order by speaking with a live customer representative at 1-866-753-3780.

We don’t accept medical insurance directly. However, most FSA and HSA cards are accepted at checkout.

You can try VitalSleep for 60 nights. If you’re not satisfied, we’ll provide a 100% refund and a free return label. Request it at www.vitalsleepreturns.com or email support@vitalsleep.com. We also provide free replacements for any reason for one year.

Your order includes free replacements for one year from the original purchase date. Email support@vitalsleep.com to request one. Replacements don’t cover items that are lost or damaged by pets.

If the fit isn’t right, we’ll send you a free replacement so you can try again. Email support@vitalsleep.com. Used devices don’t need to be returned.

VitalSleep is made with a medical-grade outer plastic and an inner thermoplastic that softens to mold to your teeth. The main materials are polypropylene (PP), ethylene-vinyl acetate (EVA), and nylon screws. All materials have undergone toxicology, sensitivity, and biocompatibility testing. VitalSleep is BPA-free, latex-free, silicone-free, and metal-free. The materials are made in the USA and formulated for medical applications that require FDA compliance.

Do not use VitalSleep if you have central sleep apnea, a severe respiratory disorder, loose teeth or advanced periodontal disease, temporomandibular joint disorder (TMJ), a dental implant less than one year old, or if you are under 18 years old. Use can potentially cause tooth movement or bite changes, tooth or gum soreness, jaw discomfort, obstruction of oral breathing, or increased salivation.

FDA-cleared means VitalSleep has been reviewed by the FDA and determined to be substantially equivalent to a similar legally marketed device for reducing snoring. It is manufactured under strict production guidelines and has undergone biocompatibility testing to ensure the materials are safe for use in oral appliances.

VitalSleep is manufactured in California, USA.

VitalSleep is designed to reduce snoring, not specifically to treat teeth grinding (bruxism). Some users report reduced grinding, but the device may not be strong enough to reliably stop grinding for everyone.

You can reach customer support at 1-866-753-3780 or email support@vitalsleep.com.