Vital Sleep




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Frequently Asked Questions

GUARANTEE

Try VitalSleep for 60 days. If you are not happy with it we will process a refund for you less shipping and handling.

We will replace it for free for you as each order comes with free replacements for 1 year. Simply email us at info@vitalsleep.com.

Every order includes free replacements for 1 year for any reason. Please contact us at info@vitalsleep.com if you would like a free replacement.

Simply email us at info@vitalsleep.com with your refund request.

In order of you to receive the greatest length of time to try VitalSleep, your money back guarantee will begin the day your order is received.

ORDERING QUESTIONS

Yes! You can order using our automated system 24 hours a day by calling 1-866-753-3780

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We accept Americna Express, Visa, Mastecard, Discover and Paypal as forms of payment. All totals are in US dollars.


Since VitalSleep is a medical device there is no sales tax in the USA.
Once we ship your order you will receive an shipping confirmation email with a tracking link. You can use the link provided to check your order status at anytime or email us at info@vitalsleep.com with your request. Please check your spam box if you have not received your shipping email.

SHIPPING

Your order will ship the same business day when ordered by 3pm eastern time. Shipping for orders in the USA and outside the USA is $7.95 and they are shipped by USPS First Class Mail.
Yes! We ship to most international countries for a flat rate of $7.95 USD. Your will receive your order in approximately 6-10 days.
Once we ship your order you will receive an shipping confirmation email with a tracking link. You can use the link provided to check your order status at anytime. Please check your spam box if you have not received it.

PRODUCT INFO

VitalSleep is a customizable and adjustable mouthpiece that holds your lower jaw forward to keep your airway open and quiet snoring. By helping to keep your airway clear, you'll experience increased airflow and quiet breathing as you sleep.

Your VitalSleep device is durable and will last approximately 1 year or more with normal use. Longevity is dependent upon frequency of use and each user's individual conditions. We will replace your device for free for up to 1 year for any reason.

Yes. VitalSleep opens up to 25 degrees to help snorers who sleep with their mouth's open.

You can also request a free jaw support strap by emailing us at support@vitalsleep.com.
Although VitalSleep is for the treatment of snoring, some users do receive some protection from teeth grinding (bruxism).
VitalSleep is for the treatment of simple snoring so it is not a replacement for a C-PAP or other similar sleep apnea machines Some medical professionals recommend mandibular advancement devices like VitalSleep for the treatment of obstructive sleep apnea and you should speak to your doctor to determine if a product like VitalSleep is suitable for you.
Unfortunately it can not be worn with braces or retainers. The mouthpiece will not fit properly.
VitalSleep is available in two sizes. Men should order the regular size and women should order the small size.

We offer free size exchanges for any reason.
Sorry, we currently do not accept medical insurance.
The smaller size for women is approximately 15% smaller in size.
You need a majority of your teeth for VitalSleep to fit. Partials must be secure and at least 1 year old. VitalSleep will not fit unless the dentures are worn with the mouthpiece.
We would still recommend that you order the regular size for men. If it is too large please contact us and we will send you a free smaller size.
Simply immerse VitalSleep in hot water for 10 seconds, let it cool for a few seconds more, insert it into your mouth, gently bite down and press against your teeth. Please follow the instructions included with your order.
VitalSleep has a left and right plastic, medical grade screw that are easily adjustable to move the lower half of the device forward or back. An adjustment hex tool is included with your order. Turning each screw clockwise brings the lower jaw forward and increases the opening of your airway.
VitalSleep can be cleaned by using a toothbrush and toothpaste. Denture tablets can also be used. You can also kill 99% of germs and bacteria by purchasing the OAP Mouthpiece cleaner. Click here to learn more.
The regular size would have a R on the right hinge of the mouthpiece and on the case it would have the letter R on the bottom of the case or the word Regular on the bottom of the case. The small size would have a S on the right hinge of the mouthpiece and on the case it would have the letter S on the bottom of the case or the word Small on the bottom of the case. .
We do not recommend VitalSleep for users with an overbite. It likely will not fit.

OTHER INFO

Unless otherwise directed by a dentist or physician, VitalSleep should only be used to reduce snoring.

Some medical professionals recommend mandibular advancement devices like VItalSleep to treat obstructive sleep apnea and you should speak to your medical doctor or dentist to determine if a product like VitalSleep is suitable for you. 

Yes, please call our 24 automated sales line at 1-866-753-3780 .
We accept American Express, Visa, Mastercard, Discover and Paypal as forms of payment. It is our policy to not charge your card until we confirm that your order has shipped. We do, however, obtain an authorization on your card at the time of your order for the full amount of your order. Please note that this may appear temporarily as a charge on your account statement, but it is an authorization only and usually will go away after 24-48 hours. We also obtain authorizations for the outstanding balance of your order if your order partially ships or b) the existing authorization is about to expire. Should the re-authorization not be successful, we will contact you for new payment information. If we are not able to obtain a valid authorization, we reserve the right to either cancel your order or charge your card for the outstanding balance of your order.
Once we receive your order, you will receive an order confirmation with a tracking link. The link will be updated with a tracking number when your order is shipped. You can use the link provided to check your order status at anytime.
We are sorry but we generally do not offer next day delivery. If you need your soon please email us at info@vitalsleep.com with your request and we will provide you with quicker shipping options.

FAQS