Vital Sleep




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Frequently Asked Questions

GUARANTEE

Try VitlSleep for 60 days. If you are not happy with it we will process a refund for you less shipping and handling.

We will replace it for free for you as each order comes with free replacements for 1 year. Simply email us at info@vitalsleep.com.

Every order includes free replacments for 1 year for any reason. Please contact us at info@vitalsleep.com if you would like a free replacement.

Simply email us at info@vitalsleep.com with your refund request.

In order of you to receive the greatest length of time to try VitalSleep, your money back guarantee will begin the day your order is received.

ORDERING QUESTIONS

Yes! Please call our automated sales line at 1-866-753-3780, 24 hours a day. Our direct customer support line is 1-570-359-4886 and we are available from 9am - 8pm eastern time.

We accept Americna Express, Visa, Mastecard, Discover and Paypal as forms of payment. All totals are in US dollars. .
Since VitalSleep is a medical device there is no sales tax in the USA.

For orders shipped outside the USA, your country may charge you a duty fee prior to your order being delivered.
Once we ship your order you will receive an shipping confirmation email with a tracking link. You can use the link provided to check your order status at anytime. Please check your spam box if you have not received it.

SHIPPING

Your order will ship the same business day when ordered by 3pm Eastern Time.
  • USPS First Class Mail - $7.95 flat rate. Delivery time 3-5 days.
  • USPS Priority Mail - $9.95 flat rate. Delivery time 2-3 days. For USA orders only.
  • International Airmail (Outside USA) - $9.95 flat rate. Delivery time 6-10 days, often sooner.
Yes! We ship to most international countries for a flat rate of $9.95 USD. Your will receive your order in approximately 6-10 days.
Once we ship your order you will receive an shipping confirmation email with a tracking link. You can use the link provided to check your order status at anytime. Please check your spam box if you have not received it.

PRODUCT INFO

VitalSleep is a customizable and adjustable mouthpiece that holds your lower jaw forward to keep your airway open and quiet snoring. By helping to keep your airway clear, you'll experience increased airflow and quiet breathing as you sleep.

Your VitalSleep device is durable and will last approximately 1-2 years with normal use. Longevity is dependent upon frequencey of use and each user's individual conditions. We will replace your device for free for up to 1 year for any reason.

Yes. VitalSleep opens up to 25 degrees to help snorers who sleep with their mouth's open.

You can also request a free jaw support strap by emailing us at support@vitalsleep.com.
Although VitalSleep is for the treatment of snoring, some users do receive some protection from teeth grinding (bruxism).
VitalSleep is for the treatment of simple snoring so it is not a replacement for a C-PAP or other similar devices. Some medical professionals recommend mandibular advancement devices like VitalSleep for the treatment of obstructive sleep apnea and you should speak to your doctor to determine if a product like VitalSleep is suitable for you.
VitalSleep is available in two sizes. Men should order the regular size and women should order the small size.

We offer free size exchanges for any reason.
Sorry, we currently do not accept medical insurance.
The smaller size for women is approximately 15% smaller in size.
You need a majority of your teeth for VitalSleep to fit. Partials must be secure and at least 1 year old. VitalSleep will not fit unless the dentures are worn with the mouthpiece.
We would still recommend that you order the regular size for men. If it is too large please contact us and we will send you a free smaller size.
Simply immerse VitalSleep in hot water for 10 seconds, let it cool for a few seconds more, insert it into your mouth, gently bite down and press against your teeth. Please follow the instructions included with your order.
VitalSleep has a left and right plastic, medical grade screw that are easily adjustable to move the lower half of the device forward or back. An adjustment hex tool is included with your order. Turning each screw clockwise brings the lower jaw forward and increases the opening of your airway.

COMPANY INFO

Unless otherwise directed by a dentist or physician, VitalSleep should only be used to reduce snoring.

Some medical professionals recommend mandibular advancement devices like VItalSleep to treat obstructive sleep apnea and you should speak to your medical doctor or dentist to determine if a product like VitalSleep is suitable for you. 

Yes we will take orders over the phone anytime 24/7. Please contact us at 1-866-753-3780. .
We accept American Express, Visa, Mastercard, Discover and Paypal as forms of payment. It is our policy to not charge your card until we confirm that your order has shipped. We do, however, obtain an authorization on your card at the time of your order for the full amount of your order. Please note that this may appear temporarily as a charge on your account statement, but it is an authorization only and usually will go away after 24-48 hours. We also obtain authorizations for the outstanding balance of your order if your order partially ships or b) the existing authorization is about to expire. Should the re-authorization not be successful, we will contact you for new payment information. If we are not able to obtain a valid authorization, we reserve the right to either cancel your order or charge your card for the outstanding balance of your order.
Once we receive your order, you will receive an order confirmation with a tracking link. The link will be updated with a tracking number when your order is shipped. You can use the link provided to check your order status at anytime.
After placing an order you will get a confirmation email within a few minutes. If you place an order with us and don't get a confirmation email check your "junk" mail folder - it will probably be there.

Toll Free Orders 24/7

1-866-753-3780 Customer Service Contact Form >

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