Vital Sleep

Customer Service - We Are Here To Help You

Order Status

Email us at regarding your order status if needed.

You'll receive an email notification with tracking information once your order ships.

Please review our FAQs before submitting your question as you may find the answer to your inquiry there.

To place an order using our automated phone system please call (866) 753-3780, 24 hours a day.

For general product questions, not order status within the USA, call (855) 296-4860, 9am to 9pm eastern time.

Returns or free replacements must be requested online via our RMA page >>.

Product Support? Email us at

Please use our FAQs page for additional answers to your questions.

Shipping Cost and Delivery Times

  • USPS First Class Mail 3-5 Days - $7.95

  • USPS Priority Express 2-3 Days - $21.90

  • USPS International Airmail 7-10 Days (Outside USA) - $9.95

  • Orders ship the same day if received by 3pm ET

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VitalSleep Customer Service