Vital Sleep

Customer Service - We Are Here To Help

Order Status

Email us at directly at regarding your ORDER STATUS if needed. You'll receive an email notification with tracking information once your order ships.

Contact Us

Please review our FAQs before submitting your question as you will find the answer to your inquiry there.

Returns or free replacements must be requested online via our RMA page.

Question about your order status or refund status? You must email us at for this information.

You may email us with your questions at

Inquiries regarding your placed order or ORDER STATUS? Email us at

General product questions? Call our product help line, not for returns, at (866) 530-1517, from 9am-8pm EST. All orders must be placed on our website.

Customer service email:

Click Here to request a refund or free replacement.

Customer Service - We are here to help you