How can I order VitalSleep?
Please order VitalSleep online by clicking here
. If you would like us to call you and take your order instead, please click here
to complete a form first. If you would like to order by using our automated phone line, please call (888) 262-1221.
How does VitalSleep work?
VitalSleep is an adjustable, customizable boil-and-bite mouthpiece that gently positions your lower jaw forward (mandibular repositioning), to open your airway, improve airflow into your lungs and allow for quiet breathing while you sleep.
VitalSleep is available in two sizes. Which one is right for me?
We normally recommend the regular size for men and the small size for women. The smaller size is approximately 10% smaller in size than the regular size. If you purchase the wrong size, we will happily replace it for free.
Why do you offer free replacements?
Our goal is for you to experience better sleep. We will replace your device for free for any reason including loosing it, your dog eating it, wearing out, or improper fitting for 1 year from your original purchase date. This is an added value we provide to you.
VitalSleep is FDA-cleared. What does that mean?
VitalSleep has been classified as a Class II medical device by the FDA. It meets the rigorous safety standards set by the Food and Drug Administration for oral-use, anti-snoring mouthpieces. Many other devices on the market are not FDA-cleared, which means that the safety of their materials and design cannot be guaranteed to be safe. We recommend that you do not purchase any anti-snoring mouthpiece that has not been cleared by the FDA.
Does VitalSleep treat sleep apnea?
VitalSleep is indicated only for the treatment of simple snoring. It is not intended to treat any other sleeping disorder, including sleep apnea. Although some users with obstructive sleep apnea do obtain benefits we recommend that you consult your medical doctor for the treatment of sleep apnea or other sleep disorders.
Is VitalSleep BPA free and latex free?
Yes. VitalSleep is guaranteed BPA and latex free. It is also PVC free, hypo-allergenic and all of it's components are made of FDA cleared medical grade materials. There is no metal in VitalSleep.
Where is VitalSleep manufactured?
VitalSleep is proudly manufactured in California, using all USA-sourced and FDA cleared materials.
What materials are used to make VitalSleep?
VitalSleep is made in the USA with 100% USA sourced flexible thermoplastic created by Dupont. VitalSleep is BPA-free and latex-free. The screws and adjustment mechanism are made of a medical grade FDA cleared and safe Delron plastic.
Can VitalSleep be used with dentures?
If the dentures are kept in the mouth while sleeping then VitalSleep can be used. VitalSleep can not be used if you wear dentures and they are removed while sleeping. If you wear partial dentures then you would need the majority of your front teeth if the dentures are removed at night.
How is the adjustment tool and separator tool used?
VitalSleep comes with a hex tool that is used to adjust the forward position of the lower half of the device to treat the severity of a user's snoring. A plastic separator tool is also included to be used only during fitting to help prevent the top and bottom halves of the device from bonding when biting into the device.
Can I order by phone?
Yes. You may call our automated sales line, 24 hours a day, at (888) 262-1221.
Will VitalSleep keep my mouth closed?
No. VitalSleep does not keep your mouth closed. For some users it may be fit loose since unlike custom made dental devices that may cost over $1000, impressions around each individual tooth is not created.
How does VitalSleep compare to other snoring mouthpieces?
Please visit our comparison page to learn how VitalSleep is superior by clicking here
Does VitalSleep come with a guarantee?
Yes, VitalSleep offers a 30-day, 100% satisfaction guarantee or your money back. Try it for 30 days! We will even replace your VitalSleep with new devices for 1 year after purchase, for any reason, at no additional cost. We also allow free replacements for any reason for 1 year from your purchase date.
What is the shipping and handling cost?
Shipping and handling by USPS First Class mail, 4-6 day service, is free. USPS Priority 2-3 day mail is $19.90. Orders are usually shipped the same business day if received by 3pm EST. For orders shipped outside the USA the USPS International Airmail shipping fee is free and takes 10-14 days to be received. We ship to all international countries. All orders ship out of New York. Most orders are received within 7 days or sooner. Some orders will ship via UPS Mail innovations which is a partnership between USPS and UPS.
When does my 30-day guarantee start?
Your 30 day guarantee starts the day you receive your order. Unlike our competitors, we do not begin your guarantee period on the day the order is placed. Shipping and handling is not refundable and the buyer is responsible for returning the product to us. We do not pay return postage for returns.
How do I clean my VitalSleep?
We recommend cleaning your VitalSleep before and after each use, with warm water, a toothbrush and toothpaste. You may also use denture cleaner. Store in the included carrying case to protect the device.
How do I return VitalSleep?
You may return VitalSleep for any reason within 30 days of receiving your order. Please click here
for instructions. S&H costs are not refundable.
Do you pay shipping costs on returns?
No, return shipping costs are the buyer's responsibility. S&H costs are not refundable if a refund is requested. If you request a free replacement to be sent, we will pay the shipping cost for the free replacement.
Do I pay the shipping cost for free replacements to me?
No, VitalSleep will cover the shipping on all free replacements or exchanges to you.
Do you accept checks and money orders?
Yes, we do. Please email us so we can send you the correct information for you to pay by a check or money order.
How long will VitalSleep last?
Your VitalSleep Stop Snoring Mouthpiece last at least one year and often longer. It depends on frequency of use and each individual's condition. We will send you free replacements for up to 1 year for any reason.
I have bruxism and I grind my teeth at night. Will VitalSleep help me?
Although VitalSleep is not for the treatment of teeth grinding (bruxism), it may help reduce the effects due to the protection it provides for one's teeth.
What if I order the wrong size?
If you believe you ordered the incorrect size VitalSleep we will gladly send you an alternate size free of charge.