How does VitalSleep work?
VitalSleep is an easy-to-use, adjustable, mandibular (jaw) advancement oral appliance that gently holds your lower jaw forward to keep your airway open and reduce snoring.
By helping to keep your airway clear, you'll experience improved breathing and quiet breathing as you sleep. It uses the same method of jaw advancement that doctors and dentists use to treat snoring.
How do I fit VitalSleep?
Immerse VitalSleep in hot water for 45 seconds, let it cool for a few seconds more, insert it into your mouth, and gently bite down to create custom teeth impressions. Please follow the instructions included in your order. VitalSleep is now available in sizes for men and women.
How do I adjust VitalSleep?
VitalSleep has left and right nylon, medical grade screws that are easily adjustable to move the lower tray of the mouthpiece forward or back. An adjustment tool is included with your order. Turning each screw clockwise brings the lower jaw forward and increases the opening of your airway.
How do I clean VitalSleep?
To clean your VitalSleep device, you can follow these steps for optimal cleanliness. First, use a toothbrush and toothpaste with cold water to gently scrub the surfaces of the device. This will help remove any debris or buildup. Alternatively, you can use denture tablets or mouth wash to and soak VitalSleep for 10 minutes to effectively clean it. Additionally, for thorough disinfection, consider purchasing the OAP Mouthpiece cleaner, which is specifically designed to eliminate 99% of germs and bacteria -
Click here to learn more.
What is your money-back guarantee policy?
Try VitalSleep for 60 nights. If you're not happy with it, we'll provide you with a 100% refund and a free return label. Simply email us at support@vitalsleep.com with your address and order number.
What size should I order?
We recommend men order the standard men's size and women order the smaller women's size, that is approximately 10% smaller in size.
Men's Size - L 1.87" x W 2.47" x H 93"
Women's Size - L 1.80" x W 2.28" x H .86"
How do I get a free replacement?
Your VitalSleep order includes free replacements for 1 year from your original order date. Please contact us at support@vitalsleep.com if you would like a free replacement. Replacements do not cover lost items or items damaged by pets.
What if my mouthpiece comes out of my mouth during sleep?
VitalSleep's teeth impressions help keep the mouthpiece in the secure. It will take a few days for a new user to get accustomed to sleeping with a mouthpiece. If a user's mouth opens wide during sleep, any mouthpiece can come out. We can provide you with a free chin strap to help keep your mouth closed.
Contact us at support@vitalsleep.com to request one.
What is your customer service phone number?
Please contact us at
1-866-753-3780. You can also email us at support@vitalsleep.com.
When will my order ship?
Your order will ship the same business day when ordered by 1 pm EST Monday-Saturday. Shipping is currently free worldwide. Your order will be delivered within 2-4 business days within the USA. Orders shipped outside the USA arrive in 7-20 days.
What are the contraindications of use?
Do not use if you have central sleep apnea, severe respiratory disorder, loose teeth or advanced periodontal disease, temporomandibular disorder (TMJ), have a dental implant less than 1 year old, or are under the age of 18. Use of this device can cause tooth movement or changes to dental occlusion or bite pattern, tooth or gum soreness, pain or soreness to the jaw, obstruction of oral breathing, and excessive salivation.
I have a recent dental implant. Can I use VitalSleep?
Dental implants must be secure and at least 1 year old to use VitalSleep and we recommend you ask your dentist if VitalSleep would be suitable for you.
Do you ship to countries outside the USA?
Yes! We ship to most international countries for free. You will receive your order in approximately 7–20 days.
How long will VitalSleep last?
Your VitalSleep device is durable and usually lasts 1-3 years with normal use.
What is VitalSleep made of?
VitalSleep is made of medical-grade outer plastic and inner thermal plastic that softens to mold to your teeth. The 3 materials are polypropylene (PP), and ethylene-vinyl acetate (EVA), and the screws are nylon. All of the materials have undergone testing that includes toxicology, sensitivity, and biocompatibility assessments.
It does not contain BPA, latex, silicone, or metal. The materials are made in the USA and are formulated for medical applications that require FDA compliance. FDA-cleared means the manufacturer can demonstrate that their product is "substantially equivalent to another (similar) legally marketed device" that already has FDA clearance or approval.
Are there custom fees?
Yes. Some countries may charge custom fees or taxes based on the country laws that we do not pay.
I grind my teeth. Will VitalSleep help?
Although VitalSleep is for the reduction of snoring, some users do experience decreased teeth grinding (bruxism) however, it may not be strong enough to reduce or stop teeth grinding.
Does VitalSleep replace a C-PAP?
VitalSleep is
FDA-cleared to be sold over the counter for the reduction of snoring. It's not a replacement for a C-PAP or a sleep apnea machine. Some medical professionals recommend mandibular advancement devices like VitalSleep for the treatment of obstructive sleep apnea and you should speak to your doctor to determine if a product like VitalSleep is suitable for you.
How long will VitalSleep last before a replacement is needed?
VitalSleep will last approximately 1 year or longer for most users. In case it doesn't, we will replace it for free within the first year. Many of our competitor products last for a shorter period. For users who grind their teeth, this time period may be less. We recommend replacing VitalSleep every 12-36 months or if you notice it has become less effective.
Can I wear VitalSleep with braces or retainers?
Unfortunately, it cannot be worn with braces or retainers. The mouthpiece will not fit properly.
Do you accept medical insurance, FSA, or HSA payments?
Sorry, we currently do not accept medical insurance. Most FSA and HSA payments will be accepted at checkout.
Will it work with dentures, partials, or crowns?
You will need a majority of your teeth for VitalSleep to fit. Partials or crowns must be secure and at least 1 year old. VitalSleep will not fit unless the dentures are worn with the mouthpiece, however, wearing VitalSleep with dentures may be uncomfortable and not recommended.
What if I do not fit VitalSleep properly?
We will replace it for free for you to try again. Simply email us at support@vitalsleep.com. Used products do not have to be returned.
Can I close my mouth fully with VitalSleep?
VitalSleep fits the majority of users. If the teeth impressions are not deep enough (reheat it to form deeper impressions) or if a user has a small mouth, fully closing one's mouth my be limited.
What does it mean that it is FDA-cleared?
VitalSleep is cleared by the FDA for the reduction of snoring, and it is manufactured under strict production guidelines and has undergone biocompatibility testing to ensure the materials used are approved for use in oral appliances.
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Can I breathe through my mouth with VitalSleep?
Yes. VitalSleep will also allow you to breathe through your mouth if needed. Many snorers experience nasal congestion or blockage and are therefore required to be able to breathe through their mouth.
Will VitalSleep work if I have a large overbite?
We do not recommend VitalSleep for users with a large overbite since it will not fit.
Does VitalSleep treat sleep apnea?
Unless otherwise directed by a dentist or physician, VitalSleep should only be used to reduce snoring.
Some medical professionals recommend mandibular advancement devices like VitalSleep to treat obstructive sleep apnea and you should speak to your medical doctor to determine if a product like VitalSleep is suitable for you.
Can I place an order by phone?
Yes. You can speak to a live customer representative to order by phone by calling
1-866-753-3780
Where is VitalSleep made?
VitalSleep is proudly manufactured in California and all components are made in the USA.
